Telecom Leaders Struggle to Scale AI Despite Revenue Hopes
Sixty percent of global telecom executives identify artificial intelligence as their primary engine for future growth, yet only a quarter of these organizations possess the operational maturity to deploy AI at scale. This gap between ambition and execution threatens the industry's transition toward becoming AI-native technology companies.
The Telecom Pulse Survey Report, conducted by HCLTech and Mobile World Live, highlights a stark disconnect between strategic intent and technical capability. While leadership views AI as a vital revenue driver, internal obstacles—specifically aging legacy infrastructure and a persistent skills shortage—hinder the shift from traditional connectivity to autonomous, cloud-native services.
Traditional business models face mounting pressure as connectivity services become increasingly commoditized. Nearly 70% of the 200 surveyed executives acknowledge this shift, yet innovation remains sluggish. Nearly 80% of companies launched fewer than five new digital products over the past year, reflecting deeper issues in product engineering and speed-to-market. Currently, internal success metrics remain tethered to cost optimization rather than long-term digital growth, though half of the respondents now view partnerships with hyperscalers and software vendors as the only viable path to accelerate monetization.
Comments (0)
No comments yet. Be the first!