Flock Safety Tightens Surveillance Controls After Policing Abuses
“We got this one wrong,” says Flock Safety CEO Garrett Langley, as his surveillance firm pivots to enforce stricter oversight. Following reports of law enforcement officers abusing license plate readers to stalk ex-partners, the company is moving to mandate audit features it previously treated as optional tools for agency discretion.
The company is rolling out mandatory updates across its platforms, including the "Audit Assistance" feature. This tool identifies abnormal search patterns and triggers an immediate lockout until an administrator verifies the activity. Additionally, all users must now input specific case codes for every search query performed. While administrators retain override capabilities for emergencies like child abduction cases, these exceptions are now automatically flagged for internal review.
This shift marks a significant departure from Flock’s earlier strategy of deferring policy enforcement to lawmakers. Langley admitted that waiting for legislative action proved ineffective against the immediate reality of officer misconduct. Alongside these search restrictions, the company is drastically shortening its default data retention window for license plate reader information, cutting the storage period from 30 days down to just seven.
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